- What kind of reaction did (or does) your boss, an authority figure, or someone you care about have to bad news? How do you physically feel in response to their reaction? What helps you work past the experience so you can move towards a solution to the problem?
- As a kid when you saw one adult giving bad news to another adult, how did they take it? Anger, withdrawal, sadness? What did that feel like to you? Good, bad, scary, threatened?
- What does "rejection" mean to you? If you're giving bad news is their response really rejection of you or are your emotions influencing your interpretation? How do you stay focused on the situation and not let the "pain" of delivery and their response get in the way?
What techniques have worked for you when sharing what you consider to be bad news?